Roles and Responsibilities
Customers act as data controllers for user content they submit. Tranvox acts as data processor and processes personal data only under documented customer instructions.
Preparing your workspace
Preparing your workspace
Preparing your workspace
Compliance
This DPA defines data handling responsibilities between Tranvox and customer organizations acting as data controllers.
Customers act as data controllers for user content they submit. Tranvox acts as data processor and processes personal data only under documented customer instructions.
Tranvox applies technical and organizational safeguards aligned with industry standards, including access controls, monitoring, and encrypted data handling where applicable.
Authorized subprocessors may be engaged for infrastructure, analytics, and support operations. We maintain contractual protections and oversight for subprocessors.
Where required, international data transfers are covered by approved legal mechanisms and contractual safeguards.
Tranvox assists customers in responding to verified data subject rights requests within legal timeframes, based on available tooling and contractual terms.